Before installing your new memory upgrade please be sure that the system is completely powered down. DO NOT install the memory upgrade while the computer is in standby or hibernation mode.

Once the computer is shutdown, remove any power cables, plugs and the battery.



Step 1

Once the battery has been removed by using the release tabs, take a non-magnetic Phillips-head screwdriver and remove the three identical screws on the RAM shield.

Step 2

Remove the RAM shield by lifting it and sliding the cover towards you, pulling it away from the computer.

Step 3

To replace an existing memory module, spread both clips on either side of the slot to release it. Remove the memory module by holding it on the edges and sliding it out on a 45 degree angle.

Step 4

To install the new memory, hold the upgrade on a 45 degree angle and align the notch on the memory to the notch located in the memory slot. Push the upgrade in then down until the clips lock into place.

Step 5

Finish by placing the RAM shield in its original position, replace the screws and the battery.

You can now restart your system with the new memory upgrade.

Similar instructions, including pictures, can be found on iFixit (PDF)

Find your iMac manual: Click Here

You can find the Toshiba Support Forums: Here

Find your closet Toshiba Service Centre: Here

Phone
Notebooks, Projectors, Portable Audio, Accessories and Services

New Zealand: 0800 441 615 (Sales & General Inquiries)

New Zealand: 0800 445 439 (Service & Support)

Digital Copiers, Document Solutions, and Facsimiles:

New Zealand (Auckland): +64 9 526 7700 (Sales & General Inquiries)

New Zealand (Wellington): +64 4 499 8200 (Sales & General Inquiries)

New Zealand (Auckland): +64 9 526 7700 (Service & Support)

New Zealand (Wellington): +64 4 499 8200 (Service & Support)

Phone: 0800 766 969
Repairs:Service Centres

Manuals can be located: Here

Home User Support 0800-446-255
XPS Hardware Support 0800-335-540

Small & Medium Business 0800-444-617

Large Business, Education & Government 0800 443 563

PowerEdge & PowerVault Support 0800-505-095

Website Support:Click Here

Click "About This Mac" or "About This Computer" from the Apple menu or Apple symbol in the top left corner of your Desktop. Total memory amount should be displayed.