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Track my Order

Track my Order

Both delivery methods that we offer include online tracking. The two options we have are DX Mail Courier and DHL Express. Using the shipment tracking number provided in your confirmation email you can check the current status for your package.

DX Mail
Customer Service (Ph): 0800-800-230 | Average Delivery ETA: 2 - 3 days
Shipment Tracking No:
e.g. EE712345678AU

Note: Tracking for DX Mail packages can be delayed for up to 36 hours (from receipt of your order completion email) while the package is transferred to the DX Mail sorting facility in Auckland from our Sydney warehouse. This time frame is included in the delivery time frame as stated for the DX Mail service.



DHL Express
Customer Service (Ph): 0800-800-020 | Average Delivery ETA: 1 - 2 days
Shipment Tracking No:
e.g. 7615000001


If you have any queries regarding the delivery of your order, please Contact Us: 09-974-4720
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