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Technical Support

At Upgradeable, we aim to supply you with guaranteed compatible memory ram upgrades that work first time, every time. Our support section is here to help you order and install the correct memory upgrades for your system.

We can be contacted directly for technical support or to place on order, call us on 09-974-4720
Our contact centre hours are 11am to 7pm, Monday - Friday (Auckland)

Memory Installation Guide

Upgradeable Memory Installation Guide
Upgradeable has released a generic installation guide to assist you with the memory installation process. This is a general guide that is to be used in conjunction with the system manual that the manufacturer would of included with the computer. A hard copy is included with your memory upgrade order.
Download PDF Version

Returns

To return a product for repair, replacement or credit, please contact us and outline the situation and request a return authorisation (RA) number. All returns must have a RA number.

Support FAQ

Q. My system has rebooted with the new memory upgrade, how do I know if it has found the new memory?

Q. My new memory module will not fit into the memory socket.

Q. (Windows) System Properties does not read the correct amount of RAM installed.

Q. Is installing the memory upgrades in pairs required?

Q. Error message: "Your system is low on virtual memory"

Q. Are these upgrades compatible with my existing memory?

Q. What are the advantages of Dual-Channel Mode?